Refund & Cancellation Policy

You can cancel at any time in Settings → Billing. Cancellation stops the next renewal; it does not end your current period. You keep full access, and any credits included in that period stay usable, until the period ends.

We do not require notice, a phone call, or a reason.

If you are unhappy with a subscription payment, contact us within 14 days of that payment and we will refund it in full, provided you have used no more than 20% of the credits granted for the period. This is deliberately generous: it lets you evaluate the product properly rather than judging it from the marketing page.

Beyond 14 days, or beyond 20% usage, a subscription payment is generally non-refundable, because the AI generation it paid for has already been delivered and cost us money to produce.

Separately purchased credit packs are refundable in full while the pack is entirely unused, within 14 days of purchase. Once any credit from a pack has been spent, the pack is non-refundable — spent credits represent AI capacity we have already paid for on your behalf.

You are never charged for our failures. If a generation fails because of a fault on our side — a provider outage, a timeout, an internal error — the reserved credits return to your balance automatically, usually within seconds. No request needed.

Credits are not returned when a generation succeeds but you dislike the result. Taste is not a defect, and the AI cost was still incurred. Use a variation or an edit, which cost less than a fresh generation.

• Periods already elapsed on a subscription you are cancelling mid-term.
• Credits already spent on successful generations.
• Accounts closed by us for a breach of the Terms of Service.
• Chargebacks raised without contacting us first — talk to us, it is faster.

Email workprince7070@gmail.com from the address on your account, with the invoice number or the approximate payment date. You do not need to explain yourself, though telling us what went wrong genuinely helps us fix it.

We acknowledge every request within 48 hours and decide within 5 business days.

Approved refunds go back to the original payment method — we cannot send them anywhere else. Once we issue the refund, your bank or card issuer controls the timing: typically 5–10 business days, occasionally longer for international cards.

If you are a consumer, this policy sits on top of your legal rights, it does not replace them. Consumers in the EU and UK have a 14-day right to withdraw from a distance contract; where you ask us to begin providing the service immediately, that right ends once the service has been fully performed, and we may deduct a proportionate amount for what you have already used.